Terms of Service

Last Updated: 01/17/24

Welcome to Crisp Cleaning! We are dedicated to providing high-quality cleaning services. By accessing our services, you agree to these Terms of Service ("Terms"). Please read them carefully.

Services

Description of Services: Crisp Cleaning provides residential, commercial, deep cleaning, move in & out cleaning.

Service Scheduling: Services are scheduled at the convenience of the client, subject to availability.

Payment

Payment Terms:Payment is due upon completion of services. We accept cards.

Late Payment:Late payments may incur additional charges.

Cancellation Policy

Client Cancellation: Cancellations must be made at least 48 hours in advance. Deposit is nonrefundable if cancellation is made within 48 hours of the cleaning.

Rescheduling: You can reschedule a service with no additional cost if done [24/48] hours prior to the appointment.

Company Cancellation: In rare instances, we may need to cancel or reschedule an appointment due to unforeseen circumstances.

Client Obligations

Access: Clients must provide access to the premises for cleaning services.

Safety: Ensure a safe working environment, e.g., no hazardous materials are on the premises.

Liability & Damages

Company Liability: Crisp Cleaning is not liable for damage due to normal wear and tear, improper installation of items, or pre-existing damage.

Reporting Damage: Any damage caused by our staff must be reported within 24 hours of service completion.

Privacy Policy

Client Information: All client information is kept confidential and will not be disclosed without consent.

Amendments

Changes to Terms:Crisp Cleaning reserves the right to modify these terms. Clients will be notified of any significant changes.

Governing Law

These terms are governed by California Law.

Contact Information

For any inquiries or complaints, please contact us at 510-241-4652.

Acknowledgement

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.